Privacy Policy

Please review this document carefully. You may contact us at support@speedrecon.com if you have any questions.

Privacy Policy

Effective Date: May 2026

This Privacy Policy explains how Vencha Investments Ltd (“speedRecon”, “we”, “us”, or “our”) collects, uses, discloses, stores, and protects personal data when you use our website, applications, and services.

1. Scope

This Privacy Policy applies to personal data processed through speedRecon, including information collected from customers, prospective customers, website visitors, administrators, and end users acting on behalf of organizations.

2. Personal Data We Collect

Depending on how you interact with the Service, we may collect:

a. Account and Profile Data

  • name
  • email address
  • phone number
  • company name
  • user role
  • login credentials or authentication data

b. Organization and Workspace Data

  • company settings
  • user invitations
  • audit logs
  • reconciliation settings
  • uploaded files and records
  • collaboration and approval activity

c. Billing and Transaction Data

  • billing contact information
  • subscription plan details
  • payment status
  • payment references
  • limited payment method metadata such as card brand, masked card details, authorization token references, or payment channel data

We do not intentionally store full card numbers, CVV codes, or other raw payment card data in our systems. Card payments are processed by our payment processor.

d. Device, Usage, and Technical Data

  • IP address
  • browser and device information
  • session logs
  • timestamps
  • page interactions
  • security and fraud signals

e. Communications Data

  • support requests
  • messages sent to us
  • newsletter subscriptions
  • marketing preferences

3. How We Use Personal Data

We may use personal data to:

  • provide, operate, maintain, and improve the Service;
  • create and manage accounts and organization workspaces;
  • authenticate users and secure the Service;
  • process transactions, subscriptions, renewals, and billing support;
  • communicate with you about service updates, support matters, billing, and account notices;
  • send newsletters or marketing communications where permitted or requested;
  • monitor, detect, investigate, and prevent fraud, abuse, misuse, and security incidents;
  • comply with legal, regulatory, tax, accounting, and recordkeeping obligations;
  • enforce our agreements and protect legal rights.

4. Legal Bases / Lawful Grounds for Processing

We process personal data where appropriate and lawful, including where processing is necessary to:

  • provide the Service you request;
  • perform our contractual obligations;
  • comply with legal and regulatory obligations;
  • protect legitimate business interests such as security, fraud prevention, product improvement, and customer support;
  • act on your consent where consent is required.

5. Payments and Payment Processors

Payments may be processed by third-party payment providers such as Paystack. Where applicable, payment processors may collect and process transaction data, card or mobile money details, billing references, and fraud-prevention information in accordance with their own terms and privacy notices.

speedRecon may receive limited payment metadata from payment providers, such as payment status, reference numbers, payment channel, customer codes, masked card information, and reusable authorization tokens required for recurring billing.

6. Cookies and Similar Technologies

We may use cookies, session tokens, local storage, and similar technologies to:

  • keep you signed in;
  • remember preferences;
  • secure sessions;
  • understand product usage;
  • improve performance and user experience.

You may be able to manage cookies through your browser settings, although disabling some cookies may affect functionality. Please see our Cookie Policy for more details.

7. Data Sharing and Disclosure

We may share personal data only as reasonably necessary, including with:

  • hosting, infrastructure, analytics, authentication, email, and support providers;
  • payment processors and financial service providers;
  • professional advisers such as lawyers, auditors, accountants, or insurers;
  • law enforcement, regulators, courts, or government authorities where required by law or legal process;
  • corporate affiliates or transaction counterparties in connection with a merger, financing, acquisition, or sale of assets.

We do not sell personal data as part of our ordinary business model.

8. International Transfers

Your information may be processed or stored in jurisdictions other than Ghana where our vendors or infrastructure providers operate. Where cross-border transfers occur, we will take reasonable steps to ensure appropriate protection of personal data consistent with applicable law.

9. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Policy, including to provide the Service, maintain security, resolve disputes, enforce agreements, and comply with legal, tax, accounting, and regulatory requirements.

Retention periods may vary depending on account type, subscription plan, legal obligations, and the nature of the data.

10. Security Measures

We use reasonable administrative, technical, and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls, encryption in transit, secure credential handling, role-based permissions, logging, and vendor controls.

No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

11. Your Rights

Subject to applicable law, you may have rights to request access to, correction of, deletion of, or restriction of processing of your personal data, and to object to certain processing or withdraw consent where consent is the basis of processing.

You may also request details about how your personal data is handled and lodge a complaint with the appropriate data protection authority.

12. Children

The Service is intended for business and professional use and is not directed to children. We do not knowingly collect personal data from children where prohibited by law.

13. Third-Party Links and Services

Our website or Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

14. Marketing Communications

Where permitted by law, we may send service announcements, product updates, newsletters, or marketing communications. You can opt out of non-essential marketing communications at any time using the unsubscribe mechanism or by contacting us.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and take reasonable steps to notify users where appropriate.

16. Contact and Privacy Requests

For privacy questions or requests, contact:

Vencha Investments Ltd
support@speedrecon.com
432/13 Alwaleed Bin Talal Highway, Mamobi, Accra, Ghana